public libraries

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IRS to libraries: "Thank You"

After posting about taxing resources recently - discussing the added burden of library resources as government and business push off services and access to the web - I was pleased to see this letter sent to the ALA from the IRS. Notable quotes:
We appreciate the important role libraries play in meeting individual needs for tax help and information.

Marsha's Computer.

The daily interface with the public in a public library allows me to meet colorful individuals (as I've noted before). Many patrons make the library a frequent stop weekly or for some daily and relationships form. One woman, Marsha, came in every day to use the computers for her alloted two hours. I enjoyed watching her learn to master the computer as I answered her questions from time to time. She would also give me feedback on things I changed on the computers or the general status of Yahoo Mail which sometimes would be slow and generate lots of complaints.
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